Frequently Asked Questions
Everything you need to know about your luxury fragrance journey with Samawa Perfumes.
Are the perfumes sold on Samawa Perfumes authentic?
Yes, we guarantee 100% authenticity. All our fragrances are sourced directly from authorized distributors or the perfume houses themselves to ensure you receive genuine, high-quality products.
How long does shipping take for my order?
Standard shipping typically takes 2-4 business days within the region. International shipping times vary by destination but generally arrive within 7-10 business days.
Can I return a perfume if I don't like the scent?
To maintain hygiene and product integrity, we only accept returns on unopened and sealed items within 14 days of purchase. We recommend purchasing our discovery sets or samples before committing to a full bottle.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as popular digital wallets and Cash on Delivery (COD) in select locations.
How should I store my perfumes to ensure they last?
To preserve the scent, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a closet or a dedicated perfume drawer.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping and personalized notes at checkout to make your fragrance gift extra special for your loved ones.